G Saville & Son

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020 8902 4643 / 7129

When A Bereavement Happens

First Steps

Following the loss of a member of family or a loved one, at Home or in a Hospice, there are a few steps you will need to take:

The COVID 19 Act has ceased and certain changes still apply.

When a death happens, telephone the GP that has been caring for the deceased. If this is out of surgery hours, you will be diverted to the Out of hours service.

 As long as the GP has seen the patient within 28 days, they will not have to attend the place of death and are able to issue the Medical Cause of Death certificate, which can be emailed to the area Registrar office. If death was expected, and for example, there are Marie Curie nurses in attendance, then the qualified Nurse attending can pronounce death has happened and give permission for us to attend. If the death was sudden or unexpected, then the death will be reported to the Area Coroner's service and they will contact you directly.

Telephone us and we will arrange to bring the deceased into our care.


You will need to telephone the Registrars and make an appointment to register the death. You have to physically attend the Registrars office.


All of the below should email the Medical cause of death certificate to the Registrar for Births & Deaths in the Borough in which the death took place.


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Location

Here is a simple guide to help you:

Hospital

If the death has taken place in a Hospital, you will have to contact the Hospital bereavement officer or patient’s affairs officer. They will prepare the Medical certificate of the cause of Death, that the Hospital Doctor has completed and signed.

Hospice

If the death took place in a Hospice, then the duty Doctor will sign the Death certificate.

Home

If the Death took place at Home, then the on-call Doctor will supply a Confirmation of Death note, that will have to be taken into the Patient’s Doctor when it is possible. Their doctor will sign and complete the Medical certificate of Death.

Registrar Requirements

  • The Medical Certificate of death


  • Full names, address, occupation, Date & place of Birth and date and place of death.


  • The registrar will also ask for you ( The Informants) details.


  • You will then be issued with a copy of a Certified copy of an Entry of Death Certificate.


  • Please be aware a charge is made for copies. This is currently £11.00 per copy.


  • Bank accounts, pensions etc all require Original copies, so check on how many will be required.


  • You will also be issued with GREEN Certificate for Burial or Cremation. This is the certificate that the Funeral Director will require. It is advisable that the Registrar emails us directly with this certificate.
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Appointments

We are offering an appointment service in ALL our offices, to make the arrangements.


We have strict guidelines in place and the office will advise you when you call.


The restrictions on the numbers of mourners allowed to attend the Funeral has now ceased– Both at Churches AND Crematoriums/Cemeteries, but this is now the decision of the relevant venue. Your arranger will advise you during the arrangements. It is still advisable to wear a face mask if possible.


As a result, Funeral services are being streamed live from some Churches and most Crematoriums have their own system in place– But this has to be booked BEFORE the funeral.

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